the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 2812584687
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simple method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection is stable and strong. If you still have issues, click "send OTP" and wait for the verification code to arrive. If it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC documents to the customer support team via email to facilitate the account transfer. This will help resolve any issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app with ease. This should resolve any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount. This means you can cash out your winnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions within 30 minutes to 3 hours. However, there may be occasional delays with payments, which can take up to 24 hours to resolve. This delay occurs when there are issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for further assistance.
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